The week of April 13-19, 2014 is National Public Safety Telecommunicators Appreciation week, also known as Dispatcher Appreciation Week. Our dispatchers are the ones who answer most of the incoming calls to the department, answer all the 911 calls, and relay important information to our officers in the field.
Dispatchers are the ones behind the scene, who are often not recognized for their work. They are the ones who answer 911 calls when people need help, they are a calm voice in that moment of need, and the ones who get the information to tell first responders where they needed.
Telecommunicators Week began in California in 1981 and quickly grew to national recognition. Just ten years later, Congress designated the second full week of each April as a time to remember the critical role that dispatchers play in keeping us all safe.
On behalf of the Arcadia Police Department, we say “thank you.” Thank you to all the public safety telecommunicators and dispatchers out there. And of course, we say a special “thank you” to our dispatchers.