Tuesday, April 13, 2010
Monday, April 12, 2010
Dispatcher Appreciation Week
The week of April 11-17, 2010 is National Public Safety Telecommunications Week, otherwise known as Dispatcher Appreciation Week. Dispatchers are an integral part of the Law Enforcement team. The Arcadia Police Department Dispatchers are also our call takers and many times the first contact for persons communicating with the Police Department. They not only communicate with the public, but are usually inputting data into a computer, monitoring and talking with patrol units, and coordinating all field activity for the Department.
Often times we don't take the time to say "Thank You" for a job well done to our Dispatchers. The members of APD would like to join others throughout the Nation and our Community to express our true appreciation and thanks to our Arcadia Police Department Dispatchers!
Wednesday, April 7, 2010
9-1-1 System Upgraded
The Arcadia Police Department is recognized as a Public Safety Answering Point (PSAP) by the California Public Safety Communications Division. This means that all 9-1-1 calls (both landline and wireless) dialed within the city limits are routed to the Arcadia Police Department. When a 9-1-1 call is received in the Arcadia PSAP, trained operators determine the nature of the emergency and activate the proper responders (Police, Fire, or EMS). In 2009, the Arcadia Police Department received over 14,000 9-1-1 calls.
The Arcadia Police Department entered an agreement with the State of California 9-1-1 office to receive 9-1-1 calls 24 hours a day and 7 days a week. In return, the State 9-1-1 office agrees to maintain and upgrade all 9-1-1 related equipment every 5 years. The Arcadia Police Department became eligible in 2009 to receive the 9-1-1 system upgrade and is currently undergoing a complete replacement of all 9-1-1 hardware and software.
After the upgrade is complete, the Arcadia Police Department’s 9-1-1 system will be digital and better equips the department to receive emergency calls generated by new communication technology, like Voice over Internet Protocol (VoIP) systems that are becoming more popular in households. Also, the digital capability will allow for telephone calls to be answered remotely in the event of a disaster or other event that necessitates a mobile answering point to be established elsewhere within the city or county.
The upgrade of the 9-1-1 system is completely funded by the State of California 9-1-1 allotment.
For further information about the State of California’s 9-1-1 program, click on the link:
http://www.ocio.ca.gov/PSCD/Services/911/default.htm
Weekly Tip - "Move to the Right for Sirens and Lights"
- Don't panic!
- Don't stop in the middle of the road!
- DO slow down and pull to the right safely!
- DO remain stopped until the emergency vehicle has passed!
Monday, April 5, 2010
Chamber Citizen of the Year 2009, Vince Foley
Congratulations to Vince Foley on being selected the Arcadia Chamber of Commerce Citizen of the Year for 2009. The award presentation took place on April 1, 2009, at the Santa Anita Race Track. Vince is a long-time volunteer with the Arcadia Police Department and helps coordinate our "Volunteers in Patrol Support" or VIPS Program. Vince has been an enthusiastic supporter of APD for many years and worked in concert with many others to spearhead the drive behind our new police building. Arcadia's Best has a short video clip of Vince accepting the award HERE.
Sunday, April 4, 2010
Happy Easter!
Wishing the best to everyone during this Easter holiday. In addition to all those on the road for the holiday weekend, many schools are out for spring break. Take care on the roads and travel safely. Happy Easter!
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